Privacy Policy
Protecting your personal and health information is our highest priority. Learn how we collect, use, and safeguard your data — including your text message preferences.
Last Updated: June 2025
This Privacy Policy describes how Safe Care Practice Psychiatry & Family Health PLLC ("we," "us," or "our") collects, uses, and discloses your personal information when you use our services, website, and text messaging program.
Information We Collect
Personal Information
We collect personal information you voluntarily provide when you register, schedule appointments, complete intake forms, contact us, or participate in telehealth sessions.
- Name, address, phone number, email
- Mobile phone number and SMS/text message opt-in status
- Date of birth and demographic information
- Insurance information
- Emergency contact details
Health Information
As a healthcare provider, we collect Protected Health Information (PHI) as defined by HIPAA, including medical history, diagnosis, treatment notes, medications, and lab results.
How We Use Your Information
Providing Healthcare Services
We use your information to provide psychiatric assessment and treatment, prescribe medications, coordinate care, bill for services, and communicate about appointments.
SMS/Text Message Communications
SMS Data Protection
We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. SMS consent and phone numbers are used solely for the healthcare communications described above. Our SMS service providers are bound by confidentiality agreements and only process data on our behalf.
Information Sharing and Disclosure
With Your Consent
We share information when you authorize us, such as coordinating care with other providers or processing insurance claims.
HIPAA Compliance
We strictly comply with HIPAA regulations. We do not sell your Protected Health Information to third parties for marketing purposes.
Your Privacy Rights
Access and Copies
You have the right to access your medical records, request copies, receive an accounting of disclosures, and request restrictions on certain uses.
Right to Opt Out of SMS
You have the right to opt out of SMS/text message communications at any time by replying STOP to any message, or by contacting our office. Opting out of SMS will not affect your ability to receive care or other communications via phone, email, or in person.
Questions and Contact Information
Privacy Concerns and Inquiries
If you have questions about this Privacy Policy, our SMS program, or wish to exercise your privacy rights, please contact our Privacy Officer: